UMEED

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About Umeed

Umeed means hope.

Umeed means hope in Urdu and Hindi. We built and run Umeed Connect, Hong Kong's multilingual information platform for ethnically diverse communities, live now in ten languages. Everything else we do grows out of that platform: we teach the AI and digital skills behind it to young people from the communities we serve, and we're opening the same infrastructure and playbook to other organisations who want to reach those communities too.

Backed by

  • Funded by 撥款資助SIE Fund
  • Innovative Programme 創新計劃項目Impact Innovation Lab
  • Intermediary 中介機構MakerBay Foundation

Our story我們的故事

Most public services in Hong Kong are published in two languages. Hundreds of thousands of residents speak neither at home. We build for them, and for the organisations that serve them.

Milestones里程碑

The journey so far

  • 1 Nov 2025

    SIE Fund incubation begins

    Umeed enters a six-month incubation under the SIE Fund (Social Innovation and Entrepreneurship Development Fund, Government of the HKSAR), delivered through the Impact Innovation Lab at MakerBay Foundation.

  • 24 Jan 2026

    Umeed Connect beta launch

    Umeed Connect launches at a Community Connect event at the Khalsa Diwan Sikh Temple Digital Library, with 40+ residents and a panel featuring a Senior Associate @ PwC and an HKPAPA Assistant Program Director. Our first round of user acceptance testing follows, with 13 users.

  • 14 & 21 Feb 2026

    Connect Co-Creation Hackathon

    53 young people aged 12 to 28 take part at Dream Impact, no coding required, against a target of 45.

  • 21 Mar 2026

    語MEED reaches HKSEC Top 8

    Our GenAI Chinese/Cantonese tutor, still in development, places in the Top 8 of 270+ teams at the Hong Kong Social Enterprise Challenge and wins the Best Presentation Award (Group B).

  • 25–26 Mar 2026

    Cyber attack repelled

    Umeed Connect is targeted by a cyber attack. No data is compromised, and we formally report the incident to HKCERT.

  • 14 Apr 2026

    A letter in the SCMP

    Our CEO's letter, "Engage with ethnic minority grass-roots platforms," is published in the South China Morning Post.

  • 26 Apr 2026

    HKU CEDARS award

    Umeed receives the HKU CEDARS Distinguished Service to the Community Award.

  • 30 Apr 2026 · milestone

    Incubation closes, every target exceeded

    Our six-month SIE Fund incubation ends with every quantitative target met or exceeded: 293 registered users against a target of 150, 10,258 resource views against a target of 5,000, and 17 student volunteers against a target of 5.

Today現況

Languages live
10
Live content items · Aug 2026
2,606
Verified resources
116
Original stories published
44
Read the full 2025/26 Impact Report →

Elsewhere on the web外界報道

What others have published about us.

SIE Fund, HKSAR GovernmentUmeed, Innovative ProgrammesThe official listing of Umeed as a funded venture: HK$100,000 over six months for a multilingual platform bringing together government, NGO and community resources for youths and parents of diverse race.Hong Kong Social Enterprise ChallengeThe 語MEED teamThe team page for 語MEED, an AI Chinese learning tool for non-Chinese-speaking students, led by Karndeep Singh with Hajirah Bibi, Suhani Gurung and Sursharan Kaur, advised by Prof. Puja Kapai of HKU.

How we work我們的模式

An elder sharing advice with a young Umeed volunteer taking notes at the Sikh Temple launch
Listening to the community

Built from what we run ourselves

Umeed Connect isn't a pitch deck. It's a platform we operate every day, tested under real pressure: a typhoon, a rainstorm, a cyber attack. The multilingual architecture, delivery playbook and community model behind it are what we bring to your organisation. Tech-for-Good Consulting is that infrastructure, opened up: not a separate practice with its own client list, but the tools and lessons from Connect, transferred to you.

For organisations

Work with us