Umeed means
hope.
Umeed means hope in Urdu and Hindi. We built and run Umeed Connect — Hong Kong's multilingual information platform for ethnically diverse communities, live now in ten languages. Everything else we do grows out of that platform: we teach the AI and digital skills behind it to young people from the communities we serve, and we're opening the same infrastructure and playbook to other organisations who want to reach those communities too.
Backed by
Most public services in Hong Kong are published in two languages. Hundreds of thousands of residents speak neither at home. We build for them — and for the organisations that serve them.
The journey so far
( 1 Nov 2025 )
SIE Fund incubation begins
Umeed enters a six-month incubation under the SIE Fund (Social Innovation and Entrepreneurship Development Fund, Government of the HKSAR), delivered through the Impact Innovation Lab at MakerBay Foundation.
( 24 Jan 2026 )
Umeed Connect beta launch
Umeed Connect launches at a Community Connect event at the Khalsa Diwan Sikh Temple Digital Library, with 40+ residents and a panel featuring a PwC Senior Associate and an HKPAPA Assistant Program Director. Our first round of user acceptance testing follows, with 13 users.
( 14 & 21 Feb 2026 )
Connect Co-Creation Hackathon
53 young people aged 12 to 28 take part at Dream Impact, no coding required — against a target of 45.
( 21 Mar 2026 )
語MEED reaches HKSEC Top 8
Our GenAI Chinese/Cantonese tutor, still in development, places in the Top 8 of 270+ teams at the Hong Kong Social Enterprise Challenge and wins the Best Presentation Award (Group B).
( 25–26 Mar 2026 )
Cyber attack repelled
Umeed Connect is targeted by a cyber attack. No data is compromised, and we formally report the incident to HKCERT.
( 14 Apr 2026 )
A letter in the SCMP
Our CEO's letter, "Engage with ethnic minority grass-roots platforms," is published in the South China Morning Post.
( 26 Apr 2026 )
HKU CEDARS award
Umeed receives the HKU CEDARS Distinguished Service to the Community Award.
( 30 Apr 2026 )
Incubation closes, every target exceeded
Our six-month SIE Fund incubation ends with every quantitative target met or exceeded: 293 registered users against a target of 150, 10,258 resource views against a target of 5,000, and 17 student volunteers against a target of 5.
Built from what we run ourselves
Umeed Connect isn't a pitch deck — it's a platform we operate every day, tested under real pressure: a typhoon, a rainstorm, a cyber attack. The multilingual architecture, delivery playbook and community model behind it are what we bring to your organisation. Tech-for-Good Consulting is that infrastructure, opened up — not a separate practice with its own client list, but the tools and lessons from Connect, transferred to you.
For residents
Open Umeed Connect ↗For organisations
Work with us