TERMS OF SERVICE

1Introduction

Welcome to Umeed Limited ("Umeed", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website at umeed.hk, our services, applications, and platforms (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and Umeed Limited, a company registered in Hong Kong.

2Definitions

In these Terms:

• "Service" refers to the umeed.hk website, all related platforms (including Umeed Connect and 語MEED), and any services provided by Umeed Limited.
• "User" or "you" refers to any individual who accesses or uses our Service.
• "Contributor" refers to individuals who apply to or participate in our community contributor program.
• "Content" means all information, data, text, software, photographs, graphics, video, messages, or other materials.
• "Personal Data" means any information relating to an identified or identifiable individual.

3User Accounts

To access certain features of the Service, you may be required to create an account or submit information through our forms. When doing so, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your information to keep it accurate and complete
• Safeguard your account credentials and accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that contain false or misleading information.

4Contributor Application Terms

If you apply to become a community contributor through our Contributor Application Form, the following additional terms apply:

4.1 Application Process

• Submitting an application does not guarantee acceptance into our contributor program.
• We reserve the right to accept or reject any application at our sole discretion.
• All information provided in your application must be truthful and accurate.
• Providing false or misleading information may result in immediate rejection or termination.

4.2 Data Collection Consent

4.3 Contributor Responsibilities

If accepted as a contributor, you agree to:

• Act in good faith and in the best interests of the communities we serve
• Maintain confidentiality of any sensitive information you may access
• Represent Umeed Limited professionally and ethically
• Comply with all applicable laws and regulations
• Not engage in any discriminatory, harmful, or unethical conduct

4.4 Volunteer Status

Contributors participate on a voluntary basis. Unless otherwise agreed in writing:

• Contributors are not employees of Umeed Limited
• No employment relationship is created by participation in the contributor program
• Contributors are not entitled to compensation, benefits, or insurance coverage
• Either party may terminate the contributor relationship at any time

5Acceptable Use

You agree not to use the Service for any unlawful purpose or in any way that could harm, disable, overburden, or impair the Service. Prohibited activities include, but are not limited to:

• Violating any applicable local, state, national, or international law
• Transmitting any material that is abusive, harassing, defamatory, obscene, or discriminatory
• Attempting to gain unauthorized access to any part of the Service or its related systems
• Submitting false, misleading, or fraudulent information through any form
• Using automated systems (bots) to submit forms or access the Service
• Circumventing security measures including CAPTCHA verification
• Harvesting or collecting personal information of other users
• Impersonating any person or entity

6Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Umeed Limited and its licensors. This includes but is not limited to:

• The Umeed name, logo, and branding
• Website design, layout, and user interface
• All text, graphics, images, and other content
• Software, code, and technical implementations

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Umeed Limited.

7Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.1 Data Processing

By using our Service and submitting information through our forms, you acknowledge and agree that:

• We will process your personal data in accordance with our Privacy Policy
• We implement appropriate security measures to protect your data
• We will not sell your personal data to third parties
• You have rights regarding your personal data as described in our Privacy Policy

7.2 Security Measures

We employ industry-standard security measures including encryption, rate limiting, and bot protection. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8Disclaimers and Limitation of Liability

8.1 Limitation of Liability

To the maximum extent permitted by applicable law, Umeed Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:

• Loss of profits, data, use, goodwill, or other intangible losses
• Damages resulting from unauthorized access to or use of our servers
• Damages resulting from any interruption or cessation of the Service
• Damages resulting from any bugs, viruses, or other harmful code

8.2 External Links Disclaimer

Our website may contain links to external websites that are not owned or controlled by Umeed Limited. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

When you click on an external link, you will be notified that you are leaving our website. You are responsible for ensuring your safety and security when visiting external websites.

8.3 No Professional Advice

The information provided through our Service is for general informational purposes only and does not constitute professional advice. You should consult with appropriate professionals before making any decisions based on information from our Service.

9Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination:

• Your right to use the Service will immediately cease
• We may delete or retain your data in accordance with our Privacy Policy
• All provisions of these Terms which by their nature should survive termination shall survive

10Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

10.1 Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved through:

• Good faith negotiation between the parties
• If negotiation fails, mediation in Hong Kong
• If mediation fails, the courts of Hong Kong shall have exclusive jurisdiction

10.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

10.3 Contact