Umeed Connect
Ask in your
language.
Answered in it, too.
Umeed Connect answers everyday questions — jobs, housing, health, schooling — in ten languages across five writing systems. Switch the language on Chiri and watch the whole interface follow, right-to-left and all.
↓ Try the language switch on Chiri
Ask in your language, in your script
Ten languages across five different writing systems. For Urdu, that means full right-to-left interface mirroring — navigation, alignment and reading order all turn, not just the words dropped into a left-to-right page.
Faster exactly when it matters
Government notices are ingested automatically every three hours and published across all ten languages, with 72.7% of notices live within 24 hours. During Typhoon Noul (25–26 July 2026), the pipeline published 46 notices in all ten languages — and got faster, not slower, as the median time to live fell to 3.21 hours.
Chiri, by text and by voice
Chiri is a friendly AI assistant that answers from Umeed's own verified resources rather than open-ended generation — by text in 8 of our ten languages, and by voice in the same eight, as Hong Kong's first voice-to-voice AI agent built for ethnically diverse residents. Google's Gemini Live API isn't offered directly in Hong Kong, so Umeed built and operates its own relay to bring real-time voice conversation to residents anyway.
Verified resources & guided journeys
116 of 145 reviewed records approved as verified resources. 25 step-by-step guided journeys — 155 steps in total — walk residents through processes like eHealth registration or school admission, fully translated in all ten languages. Plus 44 original stories, 30,697 words of editorial, for readers who want to understand a topic, not just complete a task.
Reach people on WhatsApp, too
Umeed also built and runs its own WhatsApp broadcast tool, already in production use, to reach residents directly on the app many already have open: segmented audiences, message templates, link tracking and campaign analytics.
Any phone, no app
Built web-first for the devices people already have. No download, and no account needed for core features.