UMEED
What we do

Four lines of work, one team.

We don't pitch a service we haven't tried ourselves. Everything below is something we already build and run, or have delivered directly for a client, from a Hong Kong company built around tech for social good.

Three participants seen from behind collaborating over a tabletClient delivery
01Consulting & delivery

Tech-for-Good Consulting

Digital inclusion strategy, multilingual platform architecture and delivery scoping for NGOs, schools and public programmes, including web design, branding and digital delivery work.

  • +Multilingual platform architecture, including full right-to-left interface support
  • +Web design, branding and marketing websites
  • +AI assistants and voice agents grounded in your own content
  • +WhatsApp broadcast and booking/scheduling tools

Recent project

A faculty research lab at a Hong Kong university had a stalled, malware-compromised website. We removed the malware, hardened its security, fixed what a design review flagged, and cut its first-load weight by over 90%. We're now delivering a full visual revamp across all 21 pages, rebuilt so the team can edit and reorder content themselves.

Young people around a table testing Umeed Connect on their phones, the platform on a screen behind themLive platform
02Flagship product

Umeed Connect

Our own flagship product: a live, multilingual directory of resources, pathways and stories for Hong Kong's ethnically diverse communities, with Chiri, our AI assistant, built in.

  • +10 languages across 5 writing systems, including full right-to-left support for Urdu
  • +Chiri: AI assistant by text (8 languages plus 2 romanised) and voice (8 languages)
  • +Government notices ingested and translated on a 3-hourly cycle
  • +WhatsApp broadcast tool, live and in use

Proof

During Typhoon Noul (25-26 July 2026), we published 46 notices in all ten languages, with the median time to live falling to 3.21 hours.

A student presents to teammates who laugh together around a workshop tableProgrammes
03Education

AI Education & Youth Programmes

Workshops, hackathons and AI literacy training we can run for any community, not only the one we already serve: design-thinking for young people, digital-safety and AI-literacy sessions for elderly residents, and everything in between.

  • +Design-thinking workshop series, any age group
  • +Hackathons, end to end, from planning to prizes
  • +AI literacy & digital safety training for elderly residents

Proof

53 participants at our Connect Co-Creation Hackathon (14 & 21 Feb 2026), against a target of 45, plus a residential fire-safety training delivered with the Institute of Leadership and Management Foundation and FirexFire HK.

The four workshops we ran

2 hours each
Teams of young people working with laptops and worksheets across a bright workshop room
WORKSHOP 01

Platform Usage

A guided walkthrough of Umeed Connect and how to use it.

Three young men lean over a laptop, deep in discussion during a team session
WORKSHOP 02

Upskilling Employment with Career Tools

Practical career tools for job-seeking in Hong Kong.

Participants seen from behind mapping HKDSE support resources during a team challenge
WORKSHOP 03

Understanding Education in Hong Kong: Schools

NGO support routes and what it takes to succeed in the HKDSE examination.

Participants heads-down filling in ideation worksheets at a shared table
WORKSHOP 04

Understanding Education in Hong Kong: Tertiary

University pathways and support available to non-Chinese-speaking students.

The 語MEED team taking a celebratory selfie in front of the HKSEC Grand Final backdropPrototype
04In development

語MEED

A GenAI tutor helping non-Chinese speakers learn Chinese at their own pace, built by the same team behind Umeed Connect. Currently in development.

  • +GenAI-driven, self-paced Chinese learning
  • +Designed for Hong Kong's non-Chinese-speaking communities
  • +In development

Recognition

Reached the Top 8 of 270+ teams and won the Best Presentation Award (Group B) at HKSEC, 21 March 2026.

Backed by & partnered with
Funded by 撥款資助SIE Fund
Innovative Programme 創新計劃項目Impact Innovation Lab
Intermediary 中介機構MakerBay

See what it costs, or talk to us directly.

What we build with